1. Create your fundraiser
Open an account, verify your email and describe the purpose, beneficiary, goal and intended use of funds. Use truthful information and images you have permission to share. Explain your relationship to the beneficiary.
2. Submit for review
Submit your draft for manual review. We may ask for edits or supporting documents. Submission does not guarantee approval. Only approved, published campaigns can receive public donations.
3. Share and keep people informed
Share the public campaign link and keep your story and updates accurate. Donors choose an amount, review the payment details and pay through Stripe. Payment must be confirmed before it contributes to the raised total.
4. Understand your balance
The public raised amount shows confirmed gross donations, reduced by refunded donation principal. It does not deduct Stripe processing fees or Gleesome fees. The organizer’s dashboard separately shows fees and net balances.
Processing funds are not yet withdrawable. Availability depends on the recorded processor availability date and reconciliation; a successful payment does not mean immediate withdrawal. Missing processor information can delay availability.
5. Request a withdrawal
Save a supported payout method and verify it by email. Request an eligible amount from one campaign’s available balance. The amount is reserved while the request is reviewed. Approved payouts are executed manually; see Fees & payouts for the current timing and supported networks.
Before you donate
Read the story, organizer and beneficiary details, updates, fees and refund policy. Ask for clarification through support if something is unclear. Approval is not a guarantee of the fundraiser’s outcome. Donation receipts are payment acknowledgements, not a promise of tax deductibility.
Need help with a specific situation?
Send a message with the campaign or payment reference you have. Never include passwords, card security codes or wallet private keys.
You can also email our support team: support@mygleesome.com
Contact supportLast updated: October 2, 2026